Role Overview
Provide Level 2 IT support for onsite and virtual users. Act as the primary contact for meeting rooms, auditorium, hallway TVs, and other AV equipment.
Key Skills
- Windows troubleshooting
- Mac troubleshooting
- Android troubleshooting
- iOS troubleshooting
- Customer service
- Organization
- AV equipment experience (Crestron, NEAT systems, NUCs)